Date of Last Revision: (11/09/2021)
Epicor places small data files called cookies on your device accessing the Website to ensure that the Website functions properly, to track how you use our Website, to improve our Website and your user experience, and to tailor our Website to your interests. Cookies are small text files that are saved on your computer or mobile device when you visit the Website. It enables the Website to record and/or remember your actions and preferences. The type of Personal Data that each specific cookie on this Website processes is described in section 4 (“Which specific cookies does Epicor use?”).
For more information about cookies, please visit www.allaboutcookies.org.
Epicor uses the following categories of cookies on this Website:
Please see below a more detailed list of the cookies we use on the Website.
The cookies used by Epicor are either first party or third party cookies. First party cookies are used by Epicor and share the same domain. Third party cookies, on the other hand, are used by a third party provider or organization with different domains.
We use cookies that expire once you close your browser (called session cookies) as well as cookies that stay on your device until you delete them or they expire (called persistent cookies).
Strictly necessary cookies are necessary to provide the Website to you. We use such cookies without your prior consent.
All other cookies are used only after you have consented via the cookie consent screen on our Website.
You can withdraw your consent at any time from cookies that are not strictly necessary, for example, by deleting the cookies directly or by opting out via changes to your Cookie Settings. If you do not accept all cookies or withdraw your consent, you may still browse the Website; however, in this case you may not be able to use the full functionalities of the Website.
You may also configure the settings of your browser to activate, disable or delete cookies. Detailed instructions are provided by your browser. If you disable or delete cookies, however, you may have to manually adjust some preferences every time you visit the Website and some services and functionalities may not work.
We use the following specific cookies on our Website:
(a) Strictly Necessary Functionality Cookies
| Name of cookie | Domain | Purpose of cookies | Duration |
|---|---|---|---|
| JSESSIONID | erpcustomer.epicor.com / ondemand.epicor.com | Authentication and security | Session |
| elc_cookies_consent | erpcustomer.epicor.com / ondemand.epicor.com | cookies consent - enabled if not present, else tracks user response | 1 year |
| idpEnabled | erpcustomer.epicor.com / ondemand.epicor.com | Single Sign On functionality helper | Session |
| performance_cookies_consent | erpcustomer.epicor.com / ondemand.epicor.com | Tracks user preference on performance cookies | 1 year |
| wm_load_test_xxxxxxxxxxxxxxxxxxxxxxxxxxx | erpcustomer.epicor.com / ondemand.epicor.com | Walk-through wizard | Session |
| pinmenu | erpcustomer.epicor.com / ondemand.epicor.com | Functionality for pinning the menu panel in order to stay open | 1 year |
| lastLoginMethodCookie | erpcustomer.epicor.com / ondemand.epicor.com | Functionality for pinning the menu panel in order to stay open | 1 year |
(b) Performance Cookies
| Name of cookie | Domain | Purpose of cookies | Duration |
|---|---|---|---|
| _ga, _gid, _gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx |
erpcustomer.epicor.com / ondemand.epicor.com | Collects information on how you use the website | Session |
Epicor may, in its sole discretion, change this Cookie Policy from time to time. Any and all changes to Epicor's Cookie Policy will be reflected here and the date of new versions are posted will be stated at the top of this Cookie Policy. Please revisit this Cookie Policy when you return to this Website.
If you have any questions regarding our Cookie Policy, please email our Data Privacy Officer at PersonalDataRequests@Epicor.com.